Relevance: GS II (Regulatory Bodies) & GS III (Infrastructure – Aviation) | Source: The Hindu / PIB

1. The Context: Why the Change?

Even a single disruptive passenger on a flight creates a serious safety risk for hundreds of people.

The Old Problem:
Currently, airlines must refer cases of passenger misconduct to an Independent Committee, which can take up to
45 days to decide punishment. This delays both justice and safety.

The New Solution:
The Directorate General of Civil Aviation (DGCA) has proposed a Zero Tolerance Policy
allowing airlines to take immediate action.

2. Key Proposed Reforms (The 30-Day Direct Ban)

  • Direct Action: Airlines may directly ban a disruptive passenger for up to 30 days without waiting for committee approval.
  • What counts as “Disruptive”?
    • Smoking on board, including e-cigarettes.
    • Consuming alcohol on domestic flights or bringing personal alcohol.
    • Tampering with emergency exits or life jackets.
    • Screaming, protesting, kicking seats, or creating nuisance.
  • No-Fly List Clause:
    A direct 30-day ban does not automatically place the passenger on the national DGCA “No-Fly List”
    unless the independent committee later enhances the punishment.

3. The Four Levels of Offenses

If the independent committee reviews the case, stricter penalties apply:

  • Level 1: Verbal abuse – Ban up to 3 months.
  • Level 2: Physical abuse (hitting/pushing) – Ban up to 6 months.
  • Level 3: Life-threatening violence (e.g., choking) – Minimum 2-year ban.
  • Level 4 (New): Attempted or actual cockpit breach – Minimum 2-year to lifetime ban.

UPSC Value Box

ConceptSimple Explanation for Prelims
DGCAThe Directorate General of Civil Aviation is India’s primary statutory body regulating civil aviation safety and air transport.
The Legal BalanceRepresents the governance challenge of balancing a citizen’s Article 21 personal liberty/right to travel with the State’s duty to ensure public safety.

Prelims Practice Question

With reference to the proposed DGCA rules for handling disruptive passengers, consider the following statements:

  1. Airlines can directly impose a flying ban of up to 30 days without referring the matter to an independent committee.
  2. Passengers banned under this immediate 30-day provision are automatically added to the DGCA national “No-Fly List”.
  3. A newly introduced Level 4 offense deals with attempted or actual cockpit breach.

Which of the statements given above is/are correct?

(a) 1 only
(b) 1 and 3 only
(c) 2 and 3 only
(d) 1, 2 and 3

Correct Answer: (b)



One-line wrap: DGCA’s zero-tolerance framework enables swift action against disruptive passengers while balancing
individual liberty with aviation safety.

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